VOIP Vendors Suck (this means you, Verizon)

And now, some anger from another site. Mark Gibbs at Network World posts reader complaints about the truly shoddy service offered by Verizon, and some idiotic account mangling courtesy of Vonage.

I've used Verizon VoiceWing (Verizon'sVoIP) for the last 7 months. My conclusion is that VoIP is an absolute fraud! Performance is just awful. Calls are dropped regularly. Voice quality is generally okay, but seems to be sensitive to the voice (certain voices break up pretty badly). Call setup is a problem. After I dial a number, the delay varies. Hangup detection does not work reliably. It has been down for hours at atime...

...When I complained, they said that they aren't responsible for what the Verizon VoIP people do. None of the three groups (ILEC, DSL and VoIP) have any communication with each other. In fact, the Verizon VoIP people announced that they do not support the Netgear router that the Verizon DSL provide.

Ha ha ha! Classic Verizon.

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